AI-Powered Business Calling

    A Business Phone System Built for Growing Companies

    Business phone system dashboard and mobile calling app for a Middle East business

    Dromlik is a cloud VoIP phone system that routes, answers, and logs every call your business receives from a single dashboard, so your team spends less time managing the phone system and more time serving customers.

    Keep your existing number · No setup fees

    Smart routing for every incoming call

    Smart call routing flow diagram

    Drag-and-Drop Call Flows

    Build IVR menus, business-hours rules, and ring groups without a developer.

    Smart Call Routing

    Route by department, caller history, or time of day — first available, round robin, or simultaneous ring.

    Ring Groups & Queues

    Group agents by skill or team, with overflow and voicemail fallback built in.

    Keep Your Number

    We handle porting from your current provider, so you can keep the number clients already know.

    Everything your team needs to talk

    Business phone system desktop dashboard and mobile app in use

    HD Voice Calling

    Crystal-clear VoIP calling across desk phones, mobile, and desktop — same number everywhere.

    Mobile App / Softphone

    Answer the business line from a personal phone without ever giving out a personal number.

    Smart CRM Pop-Ups

    Instantly see customer details from HubSpot, Salesforce, or Zoho when a known number calls.

    Team Messaging

    Chat alongside calls, so every warm transfer comes with context, not guesswork.

    Built-In Video Conferencing

    Included for the occasional client call that needs screen sharing.

    A single inbox for every conversation

    Unified inbox connecting live chat, Facebook, SMS and WhatsApp

    Omnichannel Inbox

    Voice, SMS, and WhatsApp with the same contact land in one thread — no switching apps to see the full history.

    Outbound Calling

    Make calls with the right caller ID every time, whether from a desk phone, mobile, or laptop on the road.

    Click-to-Dial

    Call contacts directly from your CRM — no manual dialing or mistyped numbers.

    Unified Business App

    One app for desktop, browser, and mobile — built to feel like modern software, not a legacy PBX panel.

    AI handles the wrap-up for you

    AI assistant transcribing and summarising a business call

    Call Recording

    Record every call with searchable storage for disputes, training, and quality assurance.

    Automatic Call Transcription

    Every call is transcribed automatically and made searchable from the dashboard.

    AI Call Summaries

    Concise AI-generated summaries so managers can understand each call in seconds.

    Voicemail-to-Text

    Receive voicemail transcriptions directly in your email or Slack.

    Automatic CRM Call Logging

    Sync call activity to your CRM automatically — no manual data entry required.

    Want calls answered even when no one's free?

    Never miss a call again. Our AI Receptionist answers in a natural voice, speaks Arabic, English, and 30+ other languages, and can book appointments, qualify leads, or transfer calls automatically.

    Explore the AI Receptionist

    Why move to a cloud business phone system

    Costs less than legacy systems

    No expensive on-site hardware or maintenance, lower upfront investment, pay only for what you use.

    More advanced features out of the box

    Auto-attendants, call logs, video conferencing, and more, all included.

    Simplifies your tech stack

    One platform instead of juggling multiple vendors and apps.

    Industry-grade reliability

    Redundant infrastructure and data centers built for uninterrupted business communication.

    Rich integrations

    Connects with the CRM, helpdesk, and business tools your team already uses.

    No server maintenance

    Updates, security patches, and backups are handled for you.

    Works with the tools you already use

    Dromlik integrations with CRM, helpdesk and business tools

    There's no need to change the way your business works. Dromlik connects to the tools you already use and automatically updates them with call recordings, transcripts, AI summaries, and customer details the moment each call ends.

    See All Integrations

    Business Phone System FAQ

    What is a cloud business phone system?

    A cloud business phone system (cloud PBX) uses VoIP — Voice over Internet Protocol — to run your company's calling, routing, and voicemail over the internet instead of on-site hardware, so your team can make and receive calls from any device, anywhere.

    Do I need to change my phone number?

    No — we handle porting your existing number so customers can keep reaching you the same way they always have.

    Can it connect to my CRM?

    Yes. Dromlik integrates with popular CRMs and helpdesks, syncing call recordings, transcripts, and customer details automatically.

    How quickly can we switch?

    Most businesses are up and running within days, with support throughout the migration and no setup fees.

    How is it priced?

    Pricing depends on your team size and calling needs — get in touch for a quote specific to your business.

    Ready to Stop Losing Calls?

    Keep your existing number — we handle the porting. No setup fees, full support during the switch.